We live in a volatile, uncertain, complex, and ambiguous world. Whether we like it or not, it’s the truth. People’s needs and wants are changing. Supply and demand are uncertain, even for things like toilet paper and cleaning products. I believe, and studies reveal, that this demands continuous organizational change so that we can continue to meet or exceed the expectations of those we serve.

If you are asking whether or not you are the right person to be leading where you are right now, you are not alone. Between all the changes, ambiguity, and uncertainty of the present and the future, it is completely normal (and helpful) to question if you are the best person to be in your role right now.

Are you one of the countless people trying to figure out how to keep meeting your customers’ or clients’ needs during this truly uncertain time?