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The 3 Most Productive Steps to Take When You're Offended

When you work with people (ah-hem, most of us!), there are going to be times when you get hurt or offended by others. Either the people you lead, your peers, or those leading you are going to offend you. Even if you are easy going and it takes a lot to offend you, it will still happen. None of us is immune to this. When this happens, do you handle it in a productive way?

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